Frequently Asked Questions

Everything you need to know about your TYR EU gear and orders.

What are your shipping options within the European Union?

We offer standard and express shipping to all EU member states. Delivery typically takes 3-5 business days for standard shipping and 1-2 business days for express, depending on your location.

How do I return a product if it doesn't fit?

We offer a 30-day return policy for all unused items in their original packaging with tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund.

How can I ensure I am ordering the correct size for swimwear?

TYR technical suits and training gear have a compression fit. We highly recommend consulting our detailed Size Guide, located on each product page, which includes measurements for chest, waist, and hips.

Are your goggles covered by a warranty?

Yes, all TYR goggles are covered by a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear, such as lens scratching or misuse of anti-fog coatings.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Local payment options such as Klarna and iDEAL are also available in specific regions.

How should I care for my TYR technical suit?

To prolong the life of your suit, rinse it in cold, fresh water immediately after each use. Do not use detergents, do not wring, and always lay it flat to dry out of direct sunlight.